Dorsett Hartamas Kuala Lumpur

I recently stayed at your hotel and had a generally comfortable experience. The room was quite spacious, providing ample space to relax. The toilet was also clean overall, which I truly appreciated. However, I faced an issue with the air conditioning as it did not work well. Despite informing the front desk, the problem was not resolved, making the stay less comfortable. Additionally, while the breakfast was average, I unfortunately experienced diarrhea after drinking a refreshing beverage in the early morning, which raises concerns about food and beverage hygiene. I hope these areas can be improved for a better guest experience in the future. Thank you.

I liked the comfort and the service.

Efficient check in /out process. Staff attentive and helpful. Convenient location. Even got an upgrade to suite but due to technical issues. Gym is adequate and pool is great for doing laps. Fantastic views of Hartamas and KL skyline. Overall is great for a peaceful, quiet staycation and room rates quite competitive.

Everything was processed smoothly. The room is exactly what I expected. Clean, comfortable, everything is functioning well. I extended my stay for another night!

Since this was a last minute choice we decided to book this place as it was near to our meeting venue the next day. They had a nicely decorated room including ironing board in the bedroom. Standard room with minibar and shower. The room and the bed itself was comfortable, but would have preferred more space for Muslim to pray. Walkable to a few restaurants and a massage place but didn't get to explore those.